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The good news is that the weak pound has caused a surge in export orders, meaning that the manufacturing sector in January saw its swiftest growth for a decade and a half according to the PMI (Purchasing Managers’ Index) but while that may mean a quicker lift out of recession, there are still tough decisions to be made in business.
As everybody tries to limit spending, whilst wooing new customers or trying to persuade existing ones to increase their order books, corporate gifts and promotional items can play a substantial role in helping create an atmosphere of growth and hope. There are three steps to creating a cost-effective promotional scheme:
1. Be sure about the target audience – you need to identify the right people (CEOs or purchasing managers? Mid-level decision-makers or top level executives?) and then choose a promotional item that meets their daily needs. High level executives will not use promotional pens but might see value in a top quality printed bag bearing your company details, while frontline staff will use all the pens you can supply them with but giving them bags would be an over-investment that probably wouldn’t bring enough return on your expenditure to be worthwhile.
2. Refine the message you wish to project – and bear in mind that this isn’t just the slogan you use, but the medium that carries it: an organic fair-trade T-shirt tells a story about your company’s values and aspirations even before you label it with a message. Baseball caps convey speed and youth, so if you’re in the business of fast service, giving embroidered baseball caps as promotional gifts could be an excellent idea.
3. Set your ROI and measurement systems – how will you know
• Who received your promotional item?
• What use they made of it?
• Whether it converted into a new or enhanced income stream?
As green-based companies move further into the mainstream, giving good value to customers and staff is becoming vital to sustainable good business. Just labelling any business eco-friendly no longer works and has become known as green-washing.
Green business runs deeper than the products or services you offer. It involves behind-the-scenes environmental responsibility including issues like energy conservation, waste control and green purchasing. Big business is changing fast and smaller companies are being challenged on their supply chain. This can include issues such as providing an environmentally sourced uniform for staff, using recycled stationery and ensuring that promotional materials such as custom-designed T-shirts and posters are sustainably sourced.
If you are starting your green programme from scratch you can learn from eco-entrepreneurs like Ben Jerry’s ice cream or Innocent smoothies. These are companies that have created huge corporate success by focusing on every aspect of their green bottom line such as using cleaning and catering companies that pay fair wages and use environmentally-friendly products, giving staff loans to buy bicycles to communte to work and working with taxi companies with electric cars, and clothing companies using organic and fair-trade fabrics.
There’s no need to make changes that are not commercially justifiable – improving your green bottom line should also improve your business success.
In a recession it can seem bad business to direct any of your marketing spend towards children, when adults are the ones with what little money there is around, but in fact, marketing to children can bring a big return on investment if you do it ethically and sensitively. Promotional clothing can be a big hit with kids if you get it right.
Why aim at children?
• Kids love having something of their own, and this will create brand loyalty when they are old enough to spend their own money – okay that’s long-term planning but why not?
• Children use pester power to influence adults – when you see kids eating a meal in a certain fast food restaurant this half term you can bet their glum parents would rather be somewhere else, but the free toy in the meal box won the child over and the whining child won the parents over …
What to do to get youth marketing right
• Don’t try to impress young people with your up-to-dateness. It’s really hard to pick out something truly trendy, so plain white T-shirts with an attractive slogan or logo might say ‘modern’ to you but ‘retro’ to a twelve-year-old. Just choose the best design you can and let the kids call it what they will, you want them to wear it, and if they like it, they will.
• Make sure your garments are ethical – many young people are very aware of fair-trade and organic concerns so don’t give them a chance to reject you or your brand on the basis of your T-shirt choice.
• Think seasonally – for younger children, parents choose clothing, so a sun-hat or baseball cap in summer or a warm hat in winter can mean your brand is displayed every schoolday as the grown-up makes sure the child is protected from the sun or winter cold.
• Bags are a great idea too, as most girls and an increasing number of boys will now carry a tote bag to school or college.
Wearing a team or group T-shirt has a lot of advantages when undertaking some kind of community activity:
1. It allows group members to identify each other easily and to form relationships if they don’t already know each other
2. Group leaders can spot their team easily and organise them, which is especially important in outdoor settings
3. Printed T-shirts build a sense of community in a group of people and allow them to recognise that they share values and interests
4. Promotional clothing like a T-shirt with a slogan gets your community group message out to the public like almost nothing else can.
But you need to do some research and planning before investing in printed T-shirts for a community group or team.
• Not all T-shirts are the same – when obtaining quotes for the work, make sure you have similar brands and weights of T-shirt in the quotations or you won’t be comparing like with like.
• Check for extra charges – sometimes you have to pay a supplier extra to have more than one location (place where the T-shirt is printed, eg front and back or front and sleeve) and some suppliers aren’t scrupulous about telling you that those locations will incur an extra fee.
• If your T-shirts are to be given away, remember that white blanks are always cheapest and that T-shirts used as gifts or prizes don’t have to cost the earth.
• Make sure you can get a range of sizes to suit the members of your community group – not everybody is a ‘medium’ and it destroys group cohesion if one person isn’t wearing the team T-shirt because you didn’t get large or small enough ones printed.
• Let your team personalise their T-shirts a little – teenagers in particular love to cut off sleeves or wear badges and will often end a group task by writing or drawing on each other’s T-shirts – view it as a compliment and don’t get heavy handed with them.
Just about everybody is now ‘back-to-school’. After the trauma of the ‘kitting out’ where sulky or terrified children are kitted out with school uniform items, with or without their cooperation, comes the next stage – the losing, destroying or rejecting the clothing that has cost so much time, money and tears.
One way to help your child through this stage, and to help the planet too, is to educate them about organic clothing and get them involved in thinking about how their clothing is made, why a uniform is worn and how they can benefit the environment by choosing organic options for themselves and maybe even getting a school-wide campaign going to support the wearing of organic cotton items such as organic T-shirts for PE or performing groups like school bands who can be outfitted in organic cotton clothing in a very cost-effective fashion.
Online retailers are now a great way to outfit children in eco-friendly clothing for a very reasonable price. Knowing that their clothing is benefiting the planet can often help children, especially fashion-conscious ones, become reconciled to a uniform they hate because if they are teased by their friends about wearing the school issue uniform, such as white polo-shirt and navy trousers, they can say ‘Well okay, it’s not stylish, but it is organic and that means it’s preventing the use of pesticides, and stopping people in the developing world being exposed to toxic chemicals.’
Looked at in this way, a plain white T-shirt becomes a statement about caring for the planet and can remove a lot of the stigma that children feel if they don’t have the most up to date fashions, because they can assert that they are choosing to toe the line with organic clothing items for ethical reasons and that anybody who tries to tease them for it is simply showing their own selfishness and lack of care about the world in general.
For the environmentally conscious child, this can become a major issue in accepting the role of uniform as a sustainable way of not wasting clothing or going to unnecessary expense to attend school, and that can give the ‘green child’ a real boost in getting back into the school routine. And it can stop the loss and damage to school items that would otherwise be dropped, cut, abandoned or otherwise rejected.
Just about every business at some time needs to have some small promotional give-aways: those things that are reasonable to buy in bulk, easy to store and transport and can be handed out or posted to people for a variety of reasons from winning a competition, to saying thank you for an order, to recognising that they’ve become a member of a group or club, to joining the company as a member of staff. These items need to have the company or group name and some kind of contact details on them. Simple, right?
Perhaps not. Companies, businesses and organisations need to recognise that any form of marketing has to answer other questions that it raises, such as, ‘how environmental is this company’ or ‘does this club or group demonstrate ethical behaviour’? An example – a children’s drama club shouldn’t be buying the kids T-shirts to wear at rehearsals that may have been created using child labour.
The ‘green revolution’ means that effective marketing also involves ethical and environmental issues – organic clothing and promotional items mean that it’s easy for any organisation to meet this need.
Organic cotton T-shirts, for example, are made from cotton that uses none of the harmful pesticides used in conventional cotton production. This makes the T-shirts eco-friendly and allows the buyer and the wearer both to make a powerful environmental statement because wearing the T-shirt allows them to show that they are limiting their impact on the environment. This kind of behaviour is both good PR and good for the planet. As a result, using organic clothing is superb way to market a brand or gain publicity for a group or team, and organic cotton T-shirts are a simple and cost-effective way to show that your company is on the side of the good guys.
Global market research analyst Mintel recently conducted some research that reveals that sales of organic and ethical clothing more than quadrupled in the period 2004 to 2009, making it a £175 million business by early 2009.
For individuals, and businesses, ethical issues such as fair trade, environmental protection and supply chain problems have become increasingly important and this is one reason that the space for organic and ethical clothing in the market place has grown, but it’s not the only reason.
Another reason is that consumers are watching their pennies and dimes, and it’s natural for them to make careful purchasing choices and they increasingly look for clothing that minimises impact on the environment, and maximises the benefits of trade to those at the bottom of the supply chain. This means that everybody, from the Mum buying school T-shirts for her school-kids, through to the teen at university who wants a hoodie that says something about him that will impress his peer group, through to the HR Manager who is ordering personalised uniforms for a staff of over a thousand, will focus not just on value for money, but also on value to people and the planet.
Organic and ethical baby clothing has been one of the biggest growth areas of this expanding market, and its not at all surprising, when you think of how concerned new parents are to ensure their baby is as healthy and happy as possible. Conventionally grown cotton uses only 3% of the world’s farmland but soaks up 25% of the world’s pesticides – not something anybody wants to contemplate next to their baby’s delicate skin.
So whether it’s a T-shirt for a newborn, rough and tumble training shirts for the local rugby team, or work-wear for hundreds of staff, it’s likely that organic clothing will be the first choice in the future.
There are many good reasons for choosing the humble T-shirt as your company uniform:
• Purchase Cost – buying T-shirts is not expensive, compared to the cost of formal clothing like collared shirts, suits and business jackets
• Maintenance Cost – this is really low: T-shirts can be hand-washed, washed in a machine, tumble-dried, line-dried, all of which means that the poorest part-time student worker or the most affluent Managing Director will pay about the same amount to wash a T-shirt – the student will do it by hand for pennies and the M.D.’s maid or au pair will shove it in his top of the range washing machine, but the cost per clothing item is about the same. Compare this to the cost of washing and ironing formal shirts or the dry-cleaning costs of jackets and business trousers and skirts, and you can see that the people at the bottom of your company will pay disproportionately more for maintaining their company uniform, because you can’t easily dry-clean your formal business wear at home, especially if you don’t have a washing machine
• Communication – a lot of companies don’t think about this, and they should. If the T-shirt is your company uniform, you can budget for clothing that conveys a company message to both staff and visitors: a strong bright logo builds your brand image and helps people remember your name, and a slogan or business statement allows your staff to buy into the company ethos. You can’t get that on a business shirt
• Brand support – it’s much easier to create a strong brand and to have promotional activity on posters, and as giveaways like branded bags, keyrings or other tiny items, if your brand has been strongly established through staff clothing
• Staff turnover – if you have a degree of staff turnover, such as summer staff, it’s both cheaper and easier to outfit them with uniform because T-shirts come in all sizes and shapes and can easily be held in stock or swiftly re-ordered to meet company needs.
So when you’re planning a company uniform, think smart – think T-shirt!
The internet is full of companies that claim they can produce promotional clothing – what should you look for in a top-class supplier?
• Think about the future … what about deliveries and returns and re-orders, or alterations that you need to make to your order – are you truly confident that your communications with an anonymous website is going to deliver what you need, not just in terms of goods but also in terms of a relationship that gets you the best clothing at the best price? Picking a company with a real geographic location and with people on the end of a telephone with whom you can explore all the options open to you, is the best way to ensure your promotional clothing investment isn’t wasted.
• You need brands … good clothing is essential if staff and customers are going to wear your promotional gear, and that means reliable and trusted brands that convey a message that supports your own promotional message. Being able to choose from a wide range of recognised brands means that you get exactly the kind of clothing you want, whether it’s budget, luxury or organic.
• A picture paints a thousand words … and seeing samples and a strong portfolio from your chosen supplier will really help you understand what they can do and whether they have the expertise and skills to deliver what you want. If all their designs look similar or if their customer base seems limited to one profession, be warned, they may not be the best company to support your promotional activity.
• Comparisons are NOT odious … a really top-notch promotional clothing supplier will be interested in your plans, whether you’re buying a dozen T-shirts for a one day sale in your shop, or a thousand polo-shirts to outfit waiting staff at hundreds of cafes. They will have ideas to share with you, suggestions on what clothing works best for your circumstances and will be able to point out factors that you may not have considered, like special washing instructions, or that your great idea for an embroidered logo has the same colours as another company’s famous brand image, which could lead to confusion. In other words, they are interested in what they can do for your business, not just what your business can do for them, and that means they will go the extra distance to ensure your promotional clothing does what you want it to.
As harder spending decisions have to be made, and yet customers have to be wooed into placing repeat orders or choosing you for the first time, it’s important to select corporate gifts and give-aways very carefully.
The first thing to be aware of is the nature of your target audience – you want to supply them with something they will not just use, but will actually value – coasters and pens, for example, are next to valueless in promoting customer awareness and brand value – people think of them as cheap disposable items and don’t pay attention to the branding that they contain. More valued gifts are things like quality clothing and bags that last for a long time.
The second consideration is the message you wish to project, and this isn’t just your company name, logo and address! Is it important that you customers think of you as a solutions provider, a problem solver, a port of call when difficulties arise? Do you want them to think of your speed and efficiency, or your personalised service? Is it more vital that they remember how cost-effective you are, or how by using you they join a select group who call on your services? All these considerations shape the decision you make: memory sticks and erasers are good for ‘mistake correction’ messages, while clothing is valuable when persuading people to think of you as a select, specialist provider. For speed, baseball caps carry a subliminal ‘fast’ message while for classic styling, polo-shirts have a timeless appeal.
It is crucial to select the best quality promotional gifts that your budget covers because it’s a competitive world, and if you and a competitor give a similar ‘gift’ but yours is shoddy – guess who will be remembered as the good supplier and who will be the bad guy? If your promotional T-shirts twist or run in the wash, or your bags fall apart in ten minutes, you might as well not have spent the money, because all you’ve done is given yourself a negative message.
Equally, you need to think about whether your promotional gifts should carry a promotional message – should your T-shirts be organic for example, or should your packaging be recyclable? It can be vital to your reputation to get this part of the gift-giving process right, as many companies have found out to their cost when the bad publicity rolls in.
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Customised Uniforms | Promotional Clothing | Embroidered Polo Shirts | Printed T-Shirts | Embroidered Shirts | Personalised Sweatshirts | Promotional Fleeces | Embroidered Clothing | Screen Printed Clothing
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Customised Uniforms | Promotional Clothing | Embroidered Polo Shirts | Printed T-Shirts | Embroidered Shirts | Personalised Sweatshirts | Promotional Fleeces | Embroidered Clothing | Screen Printed Clothing
Transfer and Cad Cut Printed Clothing | T-Shirt Printing | Cheap Clothes