At Clothes2order.com, we are committed to protecting your privacy. We want you to be able to place your order with us free from worry and have strict privacy measures to ensure this is the case. "We" means Clothes2order.com, a site run by Quayside Clothing Ltd. Click here for our full company details.
You have rights relating to your personal information:
Please contact us if you wish to exercise your rights.
In order to process any order, we require your details including your name, billing address, delivery address, telephone number and email address. Your email address is required as a means of identification to allow you to access order placement area of the site and so that you can be updated with the progress of your order. Your phone number is only used to contact you if there is an issue with your order. All data is securely stored on our systems and is never distributed to any third parties. Failing to provide adequate personal information for us to process your order could result in the inability to fulfil your order. More information can be found in our Terms and Conditions.
We do not and will not sell your details to any third party. However, we share your details with the following categories of companies necessary to fulfil our service and product requirements to you, as well as to optimise your experience on our website:
You can opt-out to the creation of a user profile, Hotjar's storing of data about your usage of our site and Hotjar's use of tracking cookies on other websites by following this opt-out link.
We may use your email address and phone number to send you marketing emails or marketing SMS messages if you “opt in” to our email or SMS offers list when placing your order, or at a later point. We will only do this with your consent. Every marketing email or marketing SMS message we send contains an unsubscribe link allowing you to instantly remove you from future campaigns.
We may process your personal information for certain legitimate business purposes, which include the following:
We may use your personal information to send you relevant marketing messaging (with your consent) and to predict your purchase behaviour or making product recommendations to you. This is to enable us to personalise your experience with us. This information includes and is not limited to:
We keep your personal information for as long as is needed to provide our service to you, or for as long as you have your account or in some cases to help us to train our internal teams to provide a better service to you.
Clothes2order.com is fully PCI compliant and is assessed regularly by an independent PCI compliance scanning vendor, Security Metrics. No payment data (such as credit or debit card numbers) is stored on our systems. Entering of your personal data during the checkout process is protected by a GeoTrust SSL certificate. All personal data is handled with the upmost care and is never distributed to any third parties.
|Cookie Title||Cookie File(s)||Essential?||Description||Intrusiveness||More Information|
|Shopping cart session cookie||oscsid||Yes||This cookie is used to track your session so you can place an order. It is deleted when you close your browser.||Low|
|Anonymous user information cookie||ic_a||Yes||This cookie stores an id link to information such as if you have decided to view prices including or excluding VAT and the products you have recently viewed. The cookie file itself contains no personally identifiable information.||Low|
|Registered user information cookie||ic_p||Yes||This cookie stores an id link to information to enable users who have previously registered with us to log in and place orders. If you do not register with our site, this cookie will not be used. The cookie file itself contains no personally identifiable information.||Low|
|No||These cookies are used to help us track aggregate usage of our website. These cookies pass data in an anonymous form.||Low||Click here|
|No||ClickTale is a service that allows us to collect data about how users use our site. We use this data to help improve our website and the experience for our customers.||Low||Click here|
|Crazy Egg||is_returning||No||Crazy Egg is a service that allows us to see in aggregate form where users click and interact with our website. All data is collected in an anonymous form.||Low||Click here|